I’m happy with the air conditioning repair. EA did a good job and I’m confident it was done well. The price was fair. However, I would like to give 5 stars but a couple details were left undone. The 3rd seat cup holder is screwed up and won’t go back inside the trim and the seatbelt plastic trim was not reinstalled when I got my 2000 Ford Expedition back. I reinstalled the seatbelt trim. We will see about the cup holder later. Also the shop charged me for a flush and fill of the antifreeze heater and radiator. No idea why since it was the air conditioner that was not blowing cold. Never had a problem with the heater or over heating. I suppose if they diagnosed it, it was needed. I would have appreciated a call to approve that work. On the bright side, it saved me a trip back to have that done. Still that was $145 + tax. Be sure to mention your Costco membership for a 15% discount. It took 9 days from drop off to pick up due to parts delay, I’m told. I didn’t need the car sooner this time.
Thank you so much for leaving us your positive feedback Jeff! We're glad we could help out with your 2000 Ford Expedition to repair your air conditioning. We greatly appreciate your feedback about the details of our service so we can be sure to improve on these going forward. Thank you for trusting Extreme Auto Repair with your vehicle, we hope to see you again next time when we can earn your fifth star!
- Extreme Auto Repair